Frequently Asked Questions
If you're unsure which type of foot insert is right for you, you're not alone. We've answered some of the questions we're most commonly asked to help you choose the right insert and get the best results from using it.
What's the difference between inserts and insoles?
Inserts provide targeted cushioning or support to a specific area of the foot, such as the heel, arch or ball of the foot. Insoles usually run the full length of the shoe and provide support or cushioning across the entire foot. The best choice depends on where you're experiencing discomfort and the level of support you need.
Which inserts are best for heel pain?
The best foot inserts for heel pain depend on the underlying cause. Heel cups and heel pads are ideal for cushioning sore heels and absorbing impact, while heel lifts may help reduce strain caused by conditions such as Achilles tendon discomfort or leg length discrepancy. If your heel pain is caused by plantar fasciitis, arch supports or plantar fasciitis sleeves may also help improve comfort.
Can I wear foot inserts every day?
Yes. Most foot inserts are designed for everyday use and can be worn in your regular shoes, trainers or work footwear. If you're using supportive inserts for the first time, it's a good idea to introduce them gradually to allow your feet time to adapt.
Will foot inserts fit all shoes?
Not always. Some inserts are designed to fit discreetly inside most types of footwear, while others require shoes with a little more room. Always check the product description for compatibility, particularly if you're wearing formal shoes, heels or other close-fitting footwear.
How long do shoe inserts last?
The lifespan of foot inserts depends on the material, how often they're worn and your level of activity. Gel, silicone and foam inserts will gradually lose their cushioning over time, so inspect them regularly and replace them when they become worn, damaged or no longer provide the support you need.
Should I wear inserts in both shoes?
This depends on the type of insert and why you're using it. Products designed to improve general comfort or support are often worn in both shoes for balance. However, some inserts, such as heel lifts used to help compensate for a leg length discrepancy or products designed for a specific foot condition affecting one foot, may only need to be worn on one side. If you're unsure, seek advice from a podiatrist or other qualified healthcare professional.
Can I use more than one foot insert at the same time?
In some cases, yes. Certain inserts can be used together, such as a heel cup with a metatarsal pad, provided there is enough space inside your footwear. However, combining multiple products may affect the fit of your shoes, so it's important to ensure they remain comfortable and stable.
