Frequently Asked Questions
What is a heel spur?
A heel spur is a bony projection that develops from the heel bone. It is often found on the underside of the heel and may be associated with repeated stress around the surrounding tissues.
Not every heel spur causes symptoms.
Do heel spurs always cause pain?
No. Many heel spurs are painless and are only discovered incidentally.
Where heel pain is present, the surrounding tissues — particularly the plantar fascia — may be responsible for the symptoms rather than the bony spur itself.
Are heel spurs and plantar fasciitis the same?
No. A heel spur is a bony growth from the heel bone, whereas plantar fasciitis affects the band of tissue running from the heel towards the toes.
They can occur together, but having one does not necessarily mean you have the other.
Are heel cups good for heel spurs?
Heel cups can provide cushioning beneath the rear of the foot and absorb some of the impact created during walking and standing.
They do not remove the spur, but they may improve comfort when pressure beneath the heel is contributing to symptoms.
Should I choose heel cups or insoles?
Choose heel cups when your main priority is concentrated cushioning beneath the heel.
A supportive insole may be preferable when you also require arch support, broader cushioning or support for associated plantar fasciitis symptoms.
Can exercises help heel spur pain?
Stretching and strengthening exercises may form part of conservative management, particularly where heel spur symptoms occur alongside plantar fascia or calf tightness.
Our Heel Spur guidance includes calf stretches, heel exercises and rolling beneath the foot among commonly used approaches.
Can a heel spur go away?
The bony spur itself may remain present even when symptoms improve. Conservative treatment is therefore generally focused on managing the painful tissues and reducing strain around the heel rather than trying to make the spur disappear.
When should I seek professional advice?
See a healthcare professional if heel pain is severe, worsening, repeatedly returning or has not improved after around two weeks of home treatment. Seek advice sooner if you have tingling or loss of sensation, or if you have diabetes and develop heel pain.